Local IT.
Enterprise standards.
Big Water Technology is the local managed IT provider for businesses, agencies, and organizations between Lake Okeechobee and the Indian River Lagoon. Enterprise-grade security and support, delivered by people who live here. One flat monthly rate. On site the same day when it matters.
- Locally owned & operated
- Flat rate, in writing
- Month to month, no contracts
Built for the organizations that run this part of Florida.
From a single office to a multi-site operation with hundreds of users, we support the industries that drive the Lake-to-Lagoon economy. Each one has its own systems, regulations, and busy seasons, and we know them.
Agriculture & agribusiness
Ranches, groves, dairies, packing houses, and processors. Connectivity across remote sites, cellular and satellite failover, rugged devices, and the herd, grove, and payroll systems the operation depends on.
Healthcare & professional practices
Medical, dental, home health, legal, and accounting. HIPAA-aligned email, backups, and encryption, EHR and practice-software vendor coordination, and the documentation an audit asks for.
Retail, hospitality & dealerships
Point-of-sale, guest Wi-Fi, cameras, and PCI-compliant networks across one location or a dozen. Built to stay up on a Saturday, because downtime at the register is lost revenue.
Construction, trades & logistics
Estimating, dispatch, fleet, and accounting platforms that work from the field. Secure shared files, job-site connectivity, and support for crews that are never at a desk.
Churches, schools & nonprofits
Member and donor systems, reliable livestreaming, nonprofit licensing programs, and support scaled to the organization, from a single campus to a district.
Government, utilities & districts
Cities, counties, utility authorities, water control and fire districts, and first responders. Procurement-ready and built around Florida’s public-records and cybersecurity requirements. See public sector →
Everything handled, for one flat monthly rate.
A full IT department if you don’t have one, or a local extension of the one you do. We quote per user or per site, in writing, after one visit.
Help desk & on-site support
Unlimited remote support and on-site visits when hands are needed. Same people every time. Phone, text, or email, and no ticket-portal runaround.
Cybersecurity
Multi-factor authentication, endpoint detection and response, email filtering, and staff training. Aligned to NIST, CJIS, HIPAA, and PCI as your situation requires.
Backup & hurricane recovery
Off-site backups tested on a schedule, with a written plan for the week after a storm. We rehearse the restore so you never find out the hard way.
Microsoft 365 & cloud
Email, Teams, SharePoint, and licensing done right. Migrations off old servers and secure access for staff working from the field or from home.
Networks, Wi-Fi & cabling
Firewalls, switching, outdoor and long-range Wi-Fi, structured cabling, and connectivity for sites the cable company never reached.
Phones, cameras & projects
Cloud phone systems, camera and access control, office moves, server refreshes, and fixed-price projects with a start date and an end date.
Fixing it after it breaks is the expensive way.
Calling someone when the server dies, then paying by the hour, worked in 1995. Today one ransomware email or a dead server in September can cost an organization weeks of work, real money, and public trust. We prevent the outage instead of billing for it.
Most of our new clients come to us after the first time something went really wrong. We’d rather meet you before that.Big Water Technology
- ✓Monitored around the clock, patched every weekProblems get caught and fixed before anyone notices. You get a monthly report, not a surprise invoice.
- ✓Security that is actually turned onMFA, endpoint protection, email filtering, and backups are in the base plan, not upsold later.
- ✓Documentation you ownPasswords, network maps, licenses, and vendor contacts live in a system you keep access to. No hostage situations if you ever change providers.
- ✓Plain English, straight answersWe tell you what you need, what you don’t, and what it costs. If a cheaper option is the right one, we’ll say so.
Built to work the way government works.
Cities, counties, utility authorities, water control districts, fire districts, libraries, and first-responder agencies have requirements most IT shops have never dealt with. We have, and we structure our work around them.
Public dollars come with public accountability. That means clear scopes of work, fixed pricing that fits a budget cycle, documentation your clerk and auditor can use, and work that stands up to a public-records request.
2025deadline passed
Under Florida Statute 282.3185, every municipality under 25,000 residents was required to adopt NIST-consistent cybersecurity standards by this date, train every employee with network access within 30 days of hire and annually, and be ready to report incidents to the state. If your standards aren’t written down and your training isn’t logged, we can get you there quickly.
- 1Local Government Cybersecurity Act complianceWritten standards consistent with the NIST Cybersecurity Framework, a training program with records, and incident-reporting procedures that satisfy the statute and your auditor.
- 2Public records & retentionEmail archiving, backup retention, and device practices designed around Chapter 119, Florida Statutes, and Sunshine Law obligations.
- 3CJIS-aware practicesAccess control, MFA, and handling procedures for systems that touch law-enforcement and criminal-justice information.
- 4Utilities & critical systemsUtility billing, SCADA and plant networks, permitting, finance, and public-safety systems treated as the critical infrastructure they are, with recovery plans and hurricane-season readiness.
- 5Grants & the October 1 fiscal yearTechnical scoping and documentation for state and federal cybersecurity grants, and roadmaps that line up with your budget calendar.
Close enough to show up.
Remote support is instant. When hands are needed, we are on US-441, State Road 60, or I-95, not on a plane. The corridor from the lake to the lagoon is home turf.
The Lake
- Okeechobee
- Fort Drum
- Buckhead Ridge
- Basinger & Cypress Quarters
- Okeechobee County
The Road Between
- Yeehaw Junction
- Kenansville
- Vero Lake Estates
- Fort Pierce
- Port St. Lucie
The Lagoon
- Fellsmere
- Sebastian
- Vero Beach
- Roseland & Micco
- Indian River County
Local first. That’s the whole point.
Big Water Technology is the managed-services practice of Competence Collective LLC, a Florida company, and it exists for one reason: the organizations between Lake Okeechobee and the Indian River Lagoon have been served by providers an hour or more away for too long. When something breaks, a truck from Orlando or West Palm is not the same as a technician who was already in town.
We live here, bank here, and shop here. Our team knows the roads, the growing seasons, the hurricane routine, and the people who run things. You will talk to the same people every time, your documentation stays yours, and you will never be sold something you do not need. Spanish-speaking support is available.
- ✓Based in the service areaNot a satellite office. Same-day on-site response across Okeechobee and Indian River Counties.
- ✓Insured and reference-readyGeneral liability and cyber liability coverage. Certificate of insurance and client references on request.
- ✓No long-term contractsMonth to month. If we aren’t earning it, you can leave, and you keep your documentation.
Three steps, no pressure.
Free network check-up
We come out, look at what you have, and flag anything risky. About an hour of your time. No obligation.
A written plan and price
One page. What we recommend, what it costs per month, and what is optional. No decoder ring needed.
Onboarded in 30 days
Monitoring, security, and backups in place, documentation built, and your staff know who to call.
Let’s talk about your network.
Call, text, or send the form. We reply within one business day, usually faster.
- 📞 (772) 202-8816
- ✉️ hello@bigwaterit.com
- 🕘 Mon–Fri 8am–6pm
24/7 emergency line for managed clients